every customer
every employee
every experience
Capture signals from experience and operational data to understand every experience along every customer/ employee journey
Leverage AI and machine learning to detect patterns and predict behavior and identify risks and opportunities to optimize experiences
Expectations
Experience
GAP
Experience
Delivered
Make changes that matter by driving targeted, meaningful actions before, during, or after experiences occur
Employee
Social
Voice
Messaging
Structured
Unstructured
AI & Machine Learning | Text Analytics In-Memory Analytics | NLP
Dynamic Org Sync In-Memory Analytics Personal Dashboards & Reports Collaboration