Dhata Tech is a technology automation company to provide
future-ready solutions to help organizations automate their business processes & optimize their
operations. We harness the power of AI/ ML to drive innovation and efficiency in IT Operations.
We also provide AI-powered analytics and insights to help organizations make better-informed
decisions. Our predictive analytics solutions help organizations identify patterns and trends in
data, enabling them to make proactive decisions and stay ahead of the competition.
We leverage the power of Artificial Intelligence/ Machine Learning to
smarten IT Operations (AIOps) - We use Tech for Tech (IT).
We capture the data coming from various monitoring/ observability tools
across all IT assets including Applications, Infrastructure, Databases, Cloud, and Networks
to identify patterns and anomalies with the help of an AI Engine leading to predicting the
incidents before they happen. The objective is to prevent the incidents from occurring or
auto-resolve. If incidents happen, then the analytics helps in detecting the root cause in a
shorter time, thus leading to faster resolution. The benefits include enhancing the
performance of IT Operations, while drastically reducing costs and risks, and leading to a
more agile and responsive IT environment.
Dhata Tech has partnered with Engagely to provide Contact Center Automation
solutions, leading to enhanced customer experience for the organizations.
Contact center automation include solutions such as chatbots, virtual assistants, speech
recognition, natural language processing (NLP), predictive analytics, and automated routing
and prioritization to improve the efficiency and effectiveness of customer support
operations, reduce costs, and enhance the overall customer experience.
We provide cutting-edge receivables collection automation
solutions designed to help businesses streamline their collections processes, improve their cash
flow, and enhance financial health.
Traditionally, the process of collecting outstanding debts or payments from customers has been a
manual and time-consuming task, requiring significant resources and efforts from businesses.
However, with the advent of automation technology, this process can now be automated, saving
time and resources and improving efficiency.
We attempt to simplify the complexity existing in Technology
for business by
bringing in automation in your Cloud journey by leveraging technologies like
Artificial
Intelligence & Analytics.
